osesignature.blogg.se - Dropbox customer service numbrer

In this article, we’ll be looking at the Dropbox pricing structure to help you find the right plan (we have a guide to what Dropbox is if you’re not familiar with the service).ĭropbox offers six plans for users, and each has a free trial, except for the Enterprise plan. Although this usually results in a better deal for the end user, cloud storage pricing tiers can become complicated and confusing. Most of the best cloud storage providers choose to separate their features into several tiered plans.

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If you’re on a Dropbox business team, but you’re not an admin, ask your admin to visit /support and add additional admins to the team to enable phone access for them. You should receive a call within an hour.

Enter a phone number that can be dialed directly.

Click Admin console in the left sidebar.

Phone support isn't available for business trial accounts. Phone support is only available to team admins with Dropbox business and Enterprise teams accounts, during local business hours.

If your language isn’t listed at /support, you can send an email or start a chat in your preferred language, and you’ll be routed to the appropriate team. Sign in and visit /support to see your language options.

Depending on your account type and location, support may be available in French, German, Japanese, Portuguese, and Spanish. How to receive support in your preferred languageĪll Dropbox customers have access to support in English. Live chat and phone support are available during your local business hours, 9:00 am – 5:00 pm.Business users on the Enterprise plan can expect a response from email support within 1 hour, any day of the week.Plus, Family, Professional, and business users can expect an email response from support within 1 business day (Monday–Friday).Customers of all account types can use the help center, community forums, and chatbot 24 hours a day, 7 days a week.